Backride Palawan - Rare occurrences of multiple bookings assigned to a single driver – Incident details

All systems operational

Rare occurrences of multiple bookings assigned to a single driver

Resolved
Degraded performance
Started about 1 year agoLasted 11 days

Affected

Customer App

Degraded performance from 3:00 PM to 3:00 PM

Driver App

Degraded performance from 3:00 PM to 3:00 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Drivers reported rare occurrence of multiple bookings assigned to a single driver. We implemented a fix and are currently monitoring the result.