Backride Palawan - Notice history

All systems operational

Website - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.97%

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Sep 2023
Oct 2023
Nov 2023

Customer App - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.17%

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Sep 2023
Oct 2023
Nov 2023

Driver App - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.97%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

Emergency System Maintenance
  • Resolved
    Resolved

    Maintenance complete!

  • Investigating
    Investigating

    Dear Ka-Backride, We're conducting essential maintenance to enhance system performance. Expect brief downtime. Apologies for any inconvenience caused. Thank you for your understanding.

Online booking not assigned to an available driver
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Rare occurrences of multiple bookings assigned to a single driver
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Drivers reported rare occurrence of multiple bookings assigned to a single driver. We implemented a fix and are currently monitoring the result.

Cannot find available driver near pickup location
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We implemented another fix and are currently monitoring the result.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Map displays only white screen
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Map only displays white screen.

Oct 2023

No notices reported this month

Sep 2023

No notices reported this month

Sep 2023 to Nov 2023

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